Reset password

Reset password

For security reasons, you are required to enter two One-Time Passcodes before proceeding to reset your password. Your old password will be deactivated once you have reset it.

Username / MasterAccount No.

Important Notes

  • Please do not forward or disclose your One-Time Passcode (OTP) to others. Delivery of your OTP is subject to network conditions and the service quality of your service provider. If you have not received it within 15 minutes, please re-submit the request.
  • For joint accounts, the OTP will be sent to the first applicant. For corporate accounts, the OTP will be sent to the delegated person.
  • If you have any questions, please refer to the Help section or contact us at J.P. Morgan Funds InvestorLine (852) 2265 1188.